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SALES
5.0SERVICE
5.0Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
432 ratings and 301 comments received in the last 90 days.
23 October 2026
Friendly patient service
23 October 2026
Very thorough handover.
17 October 2026
Fern was exceptional and nothing was to much trouble, she is an example to you all.
14 October 2026
Attention to detail good
11 October 2026
Fantastic service from Steph and Fern. Answered all my questions, super on the ball and a great handover experience with the family on my M5
11 October 2026
Good personal service and lot of effort to enable us to test drive for a weekend.
07 October 2026
Fern McCarthy was outstanding. Fern was friendly, polite and professional. I had a terrible experience with another dealership and Fern put that all right. Fern definitely must be paid more.
06 October 2026
Darren was excellent
05 October 2026
A very efficient. friendly and altogether smooth experience.
05 October 2026
fantastic service from BMW bury st edmunds, Matt was brilliant and gave us so much help and avdice along the way. went out of his way to ensure the sale was seamless.
05 October 2026
Pleasant and helpful throughout
04 October 2026
Sales executive Rob with his easy friendly manner and knowledge, was able to help and guide us to the right car to suit our needs and wants. Along with the staff at Stratstone Bury St Edmunds who always made us feel welcome.
03 October 2026
Process was smooth with timely updates as to the progress of my order.
26 September 2026
Very smooth and friendly. This is the 4th car i have purchased and Darren has been great each time
26 September 2026
Service provided by Fern McCarthy was exceptional after experiencing Group1 at Chelmsford who only delivered broken promises and tarnished buying a new car. Terrible dealership.
24 September 2026
Usual good service from Matt Clear in the sales team
23 September 2026
The car arrived when they said and with all the details asked for and more. Fern explained all the changes and improvements making sure our phone was connected and we understood all the basics.
18 September 2026
My Sales Exec Matt Clear handled everything without any problems and thoroughly professionally. I'll be happy to discuss my next purchase with Matt when the time comes
10 September 2026
Service was attentive and turnaround very quick
04 September 2026
Everything was explained well and delivery of car good
04 September 2026
Salesman Rob, very easy to deal with and provided regular updates.
01 September 2026
Overall we were very satisfied with the service we experienced. Darren Nicholson was very helpful, extremely patient, very informative and very easy to understand.
31 August 2026
Darren attended to the car swap very efficiently and quickly - which is what I really needed.
29 August 2026
Darren provided a comprehensive handover and answered all our questions
27 August 2026
Fern was outstanding as is Ben. The service one receives really is fantastic and much appreciated.
26 August 2026
Everything was delivered as promised and communication was Excellent. Fern Mccarthy at Stratstone BMW in Bury st. Edmunds was excellent with her knowledge and friendly personality. The car is excellent.
21 August 2026
The representative that I usually deal with was unavailable when collecting my new car. The handover was rushed. Fortunately I was able to deal with my usual rep a few days later to answer my queries.he was his usual efficient self.
18 August 2026
I have always been pleased with the customer care at the Bury St.Edmunds dealership.
12 August 2026
Seamless
10 August 2026
Darren Nicholas has been our contact at the Bury St Edmunds branch and once again made to the sale and delivery of our new iX3 a seamless affair.
08 August 2026
Very polite staff, was very helpful.
07 August 2026
Fab
04 August 2026
I received a phone call from Stefanie about deals available She repeated the deals over and over. Overwhelmed by repeats - I understood the first time, Matt stepped in - perfect. Calm no heavy sales just respect and patience allowing me to think.
04 August 2026
In all the essentials the service was excellent. Our salesman was very good but I feel the support process is becoming very impersonal for a premium vehicle.
03 August 2026
Friendly service, informative and professional.
28 October 2026
Personnel were polite and helpful
28 October 2026
All work carried out as requested
27 October 2026
From the booking in to collection I was completely satisfied.
26 October 2026
Friendly helpful service from all the staff. Work completed to my complete satisfaction. Drove me home and back to collect my car. Even showed me a new car in the showroom.
25 October 2026
It was easy no hassle
25 October 2026
Great service as usual.
25 October 2026
Easy to arrange, also had a complimentary valet.
25 October 2026
Winter check and clean were offered as part of recall part replacement, which is nice benefit to receive.
24 October 2026
Good feedback and explanation of work carried out in the time allocated.
23 October 2026
All tasks carried out with total satisfaction
23 October 2026
Friendly efficient staff
22 October 2026
I was kept informed and they did everything they said they would do.
22 October 2026
The work was all fine, just prefer not be chased with emails and texts.
21 October 2026
The work was done efficiently and the staff were very friendly and informative.
21 October 2026
Easy to book in and get updated throughout
21 October 2026
Great service
21 October 2026
Friendly and professional service and the work was carried out correctly. Tammie kept me informed of progress and was proactive in discussing upcoming issues for the car, helping me to plan my next visit
21 October 2026
The receptionist and Ben, the sales advisor were very friendly and helpful.
21 October 2026
We have always came to you since we bought our car, you have always been excerlent to deal with, will not be going anywhere else
21 October 2026
Efficient and pleasant service
21 October 2026
Everything went very smoothly. There was a recall on the car and this was done just one working day after booking (unlike other recalls where I waited months).
21 October 2026
Friendly Staff and quick response
21 October 2026
The video is clear and informative on your car's health check.
20 October 2026
Highly professional service
20 October 2026
great service, very customer orientated
20 October 2026
The issue with the vehicle was sorted out very quickly and efficiently we
20 October 2026
As always, great service
20 October 2026
The job was done faster than I expected.
20 October 2026
I needed a new spare key for my car. The staff member who handled my order warned me that it might be a few days - his colleague said often more than a week. So I was delighted and surprised to get a message within 24 hours to come and collect ...
20 October 2026
Very satisfied with the way this dealership performs Even when giving bad news!!
19 October 2026
Always a good customer service.
18 October 2026
Did what you said you would do
17 October 2026
All service items professionally carried out, can't ask for more!
17 October 2026
The service went smoothly and professionally.
17 October 2026
On arrival to the centre there appeared to be no one on reception and had to interrupt someone as their seemed to be no one to speak too. My wife received a call to say our car was ready and I arrived an hour later and was told the car was not ready
17 October 2026
Everything went as planned with jobissues
17 October 2026
All done as and when promised, with helpful staff
17 October 2026
Very satisfied, demeanour, attitude of staff very commendable. Crus who worked on my very good.
16 October 2026
Everything worked satisfactorily.
15 October 2026
Very pleased , staff helpful and I didn't have to wait long to be looked after
15 October 2026
We left the car at the given time and everything was explained well. We were able to pick the car up a little earlier than stated. We appreciated the phone call very much as we were coming from Cambridge to pick the car up. Nice they did that.
15 October 2026
Easy to book vehicle in was completed within time frame and cost within what was quoted .
15 October 2026
The work was well executed and all my requests were carried through. However the quote I was provided was later found out to be inaccurate as missing the workforce time. Other than this all good.
15 October 2026
Genuinely polite and professional from the first call to picking up my car after the work was completed
15 October 2026
There was a small hiccup with ordering of parts but that was very professionally dealt with by the branch otherwise this would have been a solid 5 star.
14 October 2026
As always i was well looked after, prompt service and very efficient
14 October 2026
100% better than the way I was treated at Milton Keynes , thanks for completing g the works
14 October 2026
Rosa was fantastic as usual.
14 October 2026
Fast friendly and efficient
14 October 2026
Very smooth process from start to finish. All staff were incredibly helpful and courteous. The follow up calls to check everything was to my satisfaction was very welcome and a positive final touch.
13 October 2026
Good service carred out
13 October 2026
Recalled for drivers airbag replacement. Installed in 20 mins with no need to make a booking.
13 October 2026
The work was carried out efficiently and on time
13 October 2026
Very professional.
13 October 2026
Efficiency
12 October 2026
The engine replacement was completed very quickly and there appears to be no issues. The service advisor Cris Dudau at Stratstone Bury st edmunds was very knowledgeable and kept me informed. The best advisor that i have experienced at BMW.
12 October 2026
Tammy and Gary were extremely helpful and professional in resolving my issue with the faulty car I purchased. They quickly arranged the BMW diagnostics and provided the full report as requested. I was kept informed throughout the whole process
12 October 2026
Could not have helped more
11 October 2026
Great service start to finish
11 October 2026
Speed of service and additional information provided
11 October 2026
Wonderful, accommodating staff that dealt with my safety recall very quickly and professionally.
11 October 2026
Firstly it's Mrs Weinhold, you continue to mix up mine and my Husbands BM's apart from that the service is excellent staff are always polite and happy to help
10 October 2026
Could not be more helpful, answered all my questions and performed the task in a professional and timely manner
10 October 2026
Service was great
10 October 2026
Attentive
10 October 2026
Friendly staff, answered all my questions, good knowledge of all the products
10 October 2026
The problem with the service department is that you can get reception but the service department never answer the phone I left my home phone number but no-one bothered to reply Car wash was mentioned but I didnt get it dont ask then nothing
10 October 2026
Absolutely fantastic service from start to finish.
09 October 2026
Ben was great and helped explain what was going on with my car.
09 October 2026
Amazing service from the whole Team.
09 October 2026
Rosa Heighes communicated effectively ensuring at all times that I was aware of the progress for each of the vehicles
09 October 2026
Always friendly and good service
09 October 2026
Greeted by a warm and friendly team, everyone was welcoming and kind. Adding in a car clean was such a lovely surprise, thank you!
09 October 2026
Looked after very well
08 October 2026
Advised the noise was present when applying the brake when moving away at low speed but found the car had been taken out for a test drive, this was not necessary
08 October 2026
It was only an mot and clean but great service ??
08 October 2026
Everything went smoothly and everyone helpful.
08 October 2026
Very helpful
07 October 2026
Friendly staff. Carried out free health check that picked up air con clean.
07 October 2026
Always kept informed. Very happy with the result
07 October 2026
Very courtreous, helpful and professional
07 October 2026
Very pleased with service
07 October 2026
Friendly staff. Kept informed while car in Dealership.
06 October 2026
Rosa was exceptional as always.
06 October 2026
On arrival at BMW Bury St Edmund's I was greeted by Abby on reception who was so delightful and polite. I then sat with Rosa Heighes who explained to me the service I needed on my BMW X5 and how long it would take, Rosa is a credit to your business.
06 October 2026
Always friendly and reasonable
06 October 2026
As ever the service and attention was good . The courtesy car was great and the cost of repair was less than I expected . The follow up health check was pleasing
05 October 2026
Quoted for work, booked in and complete on time and below estimate, able towait for vehicle on site while work ws carried out, frendly staff and it was explained to me what was done once work completed
05 October 2026
Nice people great service
05 October 2026
Friendly accommodating and job done thank you
04 October 2026
Delayed pick up from Bury war memorial Otherwise fine.
03 October 2026
Honestly amazing the team were brilliant!!! Thank you so much for all the help!!
03 October 2026
Quick service
03 October 2026
Very professional service though out.
03 October 2026
The airbags were replaced and we got a free health check and car wash
03 October 2026
Polite staff and exceptionally fast service
03 October 2026
Service done quickly, additional work identified and done quickly once parts arrived
02 October 2026
Chris, the Service Dept. representative, was excellent. The facilities in the dealership was very good indeed.
02 October 2026
I don't think any further comment is necessary. 5/5 says it all.
02 October 2026
Excellent service and the staff were also excellent quality, thank you
02 October 2026
Everything was accomplished the same day, along with some additional items I wanted looked at. I was given a detailed alignment sheet, which confirmed my thought I had knocked it out of alignment.
01 October 2026
We had a break in at home and both sets of car keys were stolen so new locks were necessary. The service we have received from Stratstone Bury St Edmunds when we were pretty upset has been first class.
01 October 2026
The team were very helpful
30 September 2026
Calm, professional service well led by Rosa and finished within the time period stated on arrival.
30 September 2026
Easy to book and arrange for the car to be collected from and returned to my home. Kept informed when extra work was found (air conditioning filter) car returned cleaned at the agreed time
30 September 2026
Nice and simple experience, just as expected of a scheduled maintenance.
30 September 2026
Smooth operation
30 September 2026
Dealt with in the time stated by n a pleasant manner by staff
30 September 2026
It a recall for the starter motor not a service and I was inconvenienced, could not loan me a car so I had to wait 2 hours. Was told as a result of a vehicle check my tyres were under inflated but when i drove they were NOT at the reco
29 September 2026
Very courteous and fixed my car wuickly
29 September 2026
The whole process was very straightforward from booking in my vehicle to turning up at the dealership. Everyone was very polite and friendly. My recall work was carried out quickly and I was on my way after a short wait.
28 September 2026
Service team, and Cris in particular, are always excellent.
28 September 2026
The service experience was good and it was a pleasure to deal with Cris Dudau. From an initial short drive, repairs seem ro have been successfully completed.
27 September 2026
Timely booking, comprehensive check on my vehicle with video evidence
27 September 2026
Simple service...done quickly with car ready by lunchtime. Polite frienly team in the office. Thanks
26 September 2026
Excellent service team always do a great job
26 September 2026
All done as stated.
25 September 2026
I thought the fault on the car could have been found before i had purchased it.but i had to make 3 round trips before it resolved.
25 September 2026
I had a driver airbag recall, the team were very helpful in booking me in on a Saturday too due to work commitments. I was offered a safety check of which I declined but was very grateful of the offer and hadn't long dkne a lot of repairs to my car.
25 September 2026
I don't expect nothing less of this marvelous BMW centre.
25 September 2026
always looked after, staff all very helpful and willing to go the extra mile to make sure both my vehicle and me are looked after.
24 September 2026
Booked me in the next working day and sorted the issue
24 September 2026
Car was collected on time; driver was polite. I was kept up to date with how the servicing was going and any queries I had were dealt with quickly.
24 September 2026
Easy process and smooth from beginning to end.
24 September 2026
See response below.
23 September 2026
Gary went above and beyond
23 September 2026
Found the service to be excellent had a drivetrain fault appear and MOT , solved the problem with the drivetrain and also cut out some unnecessary expenditure which is quite rare these days , so very satisfied
23 September 2026
As explained to the dealers, when I collected my car it wouldn't start and a message came up showing "bonnet not closed". Then on the way home I noticed a cable hanging loose behind the rear view mirror and saw that the dashcam had been disconnected.
23 September 2026
Drop off was seamless and easy. Updated via phone when the car would be ready. However on pickup had to wait 45 minutes in the waiting area until I spoke to the helpful receptionist asking when I will be seen before being seen.
23 September 2026
Ben the service advisor was great and very informative, excellent customer service.
22 September 2026
Super organised and quick turnaround; I forget the young lady who dealt with my booking but she is a credit to the dealership, thank you
22 September 2026
Rosa was very helpful & efficient & the whole process was easy
22 September 2026
The service center was great even up to the point of finding me a quiet office to work, one star off for messing up my booking when I was forced to rearrange due to unavoidable personal circumstances.
22 September 2026
Good service
21 September 2026
Staff very welcoming from arrival to return to collecting my car
21 September 2026
Generally very good but a bit disappointed that it took a while to get someone's attention when I came to collect the car.
19 September 2026
My recently purchased 520d Touring required a new starter motor o a recall and Stratstone Bury St. Edmunds is my nearest dealer. I was told the job would take about 2 hours so I was delighted when I was able to drive away after just an hour or so.
19 September 2026
Service was great, Ben was professional and made the whole experience great. I was offered a drop off and pick up service to the city centre by Carmen the driver which meant I didn't have to sit and wait which was just fantastic. Highly recommend!
18 September 2026
I was kept informed about the situation regarding my car repairs at all times.
18 September 2026
Amazing stuff and great service
18 September 2026
Fully Satisfied Dan and the team are excellent
18 September 2026
Great service as always at BSE
18 September 2026
Everything done as expected, other than incorrect mileage shown on final invoice.
18 September 2026
Speeded up the MOT and service so I could get back to the office earlier
17 September 2026
Good service overall
17 September 2026
Completely satisfied
17 September 2026
Reception very good. Service worked seemed good. Car washing ability pretty poor, I could have done a better job blind folded
17 September 2026
Fast, friendly, knowledgeable team
17 September 2026
Always exceptional service
16 September 2026
all good
16 September 2026
Excellent service and very friendly
16 September 2026
Ben took up the issue and dealt with it so on the service centre - satisfied .
16 September 2026
Alfie was great and very informative, was happy to spend ample time with me explaining the diagnostics report and very helpful
16 September 2026
All was good:)
15 September 2026
Very helpful. Always keep you updated with what's happen with your car
15 September 2026
The car was serviced on time and there also great communication throughout the process
15 September 2026
Good service
13 September 2026
Cant complain about tne service one bit. But was dissapointed that when one of my rear electric motors failed, i was told you have to replace both which of course made it very expensive. So much so, that im going to ask another garage to do the work.
13 September 2026
I had a "waiting appointment" and it was shorter than I expected so very good
13 September 2026
Quick turnaround on replacement headlight.
13 September 2026
Communication is the key and it was fist class
12 September 2026
Prompt service, professional and friendly
12 September 2026
Work all done as expected, car washed, no problems.
11 September 2026
Staff were professional and polite.
11 September 2026
All good but price
10 September 2026
Easy to book in, smooth drop off and pick up, great service and friendly staff. Ben is always very helpful and easy to talk to, and he has great product knowledge.
10 September 2026
Very efficient service throughout !
09 September 2026
Good experience, booked in with reception and called when my vehicle was ready.
09 September 2026
The showroom is light and airy. Very clean and well presented.
09 September 2026
Great service and friendly team as always.
08 September 2026
The lady who dealt with my booking was very professional, informative and actually cared. She went out of her way to arrange a loan car after my original booking was cancelled due to parts not being delivered from the warehouse.
08 September 2026
The work on my car was done in a timely & professional manner
08 September 2026
Maintenance completed and finished for specified time
07 September 2026
As always, the attention and service given to us by Ben Carpenter was impeccable, helpful, friendly, explicative and useful.
07 September 2026
Completely satisfied
06 September 2026
Vehicle handed back on time and bill less than quoted.
06 September 2026
Always give a good service,
05 September 2026
Friendly and efficient service.
05 September 2026
Everything went well on the day and service completed by agreed time
04 September 2026
Successful brake fluid change
04 September 2026
Excellent communication
04 September 2026
Courteous, friendly assistance from Tammie throughout. The service team fitted my car in - it required a new wheel - at short notice even though they were very busy, which I greatly appreciated.
03 September 2026
I've been using the centre for a number of years now and have always been met with happy, obliging staff. On the most recent visit for brake service and MOT the service advisor explained the procedure and offered me coffee etc, very pleasing.
03 September 2026
The whole process was smooth and any questions were dealt with in a friendly, but also professional, manner
03 September 2026
It was a thorough tyre check but I had to wait 1.5 hrs for it.
03 September 2026
Staff very friendly and helpful
02 September 2026
Superb delivery
02 September 2026
Arranged online, vehicle collected on time and works completed quickly
02 September 2026
My car was booked in for 8am testing. It failed by a tyre despite me having bought the car only 4 months ago. The tyre repair machine was broken. Learning curve - MOT somewhere else
01 September 2026
The advice and support based on the issues I was having were great. Sadly I was let down a little at the end as I was promised a clean car but this was not cleaned inside or out, a minor thing but the car should have been checked before handing back
30 August 2026
Everything that was required was done within the timescales promised. Free vehicle check and video. Free valet service.
29 August 2026
Very helpful and polite
29 August 2026
Great service
29 August 2026
Everything went to plan and helped me set the app after the service
28 August 2026
Everyone was very helpful. The job was doneefficiently and to a high standard.
27 August 2026
Options clearly explained and attended to
27 August 2026
The centre itself is great with all the facilities you need. Comfortable waiting area and refreshments.
27 August 2026
Efficiency
27 August 2026
Quickly dealt with made welcome
27 August 2026
The service was first class, staff very attentive
26 August 2026
Superb customer service
26 August 2026
Good interaction from staff from booking through to collection of my car
26 August 2026
I dropped the car off in the morning, I received no update on the vehicle or no contact to say the vehicle was ready to collect, and my window trims were damaged on site, and a rather disappointing outcome regarding this
25 August 2026
Communication was good along with the staff
25 August 2026
Always very welcoming and always very helpful
25 August 2026
Well looked after, coffee nice
23 August 2026
Very good service and also follow up call as well, 10/10. Mrs Jones.
23 August 2026
Everything was done ahead of schedule and staff were all efficient.
22 August 2026
Excellent service as always. Coffee offered and trip into town makes very good service plus the added service of a free car wash. What more could you want.
22 August 2026
Works were completed to satisfaction. But the car was not washed as requested. I was told that it had been done but just to a poor standard. Reviewing my dash cam footage shows no evidence of the car having been washed.
22 August 2026
Nice welcome promptly seen too Great waiting area Tea & coffee available
22 August 2026
Very helpful, courteous and efficient service staff.
20 August 2026
Pleasant and straightforward service, nice seating and coffee should you need to wait
20 August 2026
Excellent service
19 August 2026
All work carried out at short notice and on time, brilliant
19 August 2026
My husband brought my car for the appointment, I distance to take any time off work!
19 August 2026
Work done on time, car was washed!
19 August 2026
Very efficient. Chris was great.
19 August 2026
Rosa was supposed to look after me but couldn't have been anymore disinterested if she had tried. She couldn't be bothered to show me to the courtesy car or how it operates or even ask me if I was okay to use an automatic. She just handed me the key
19 August 2026
Warm welcome although 2 hr sit and wait which hasn't happened before
19 August 2026
Polite response from all staff
18 August 2026
I was disappointed to learn that more work was required, over £1200. However, the video of the inspection was helpful. I cannot comment on some aspects - like whether the ball joint on the suspension really did have extra play or not.
18 August 2026
I was completely happy with all of the staff had a nice cup of coffee and car was done in no time
18 August 2026
We had a warning message 'chassis function restricted you may continue your journey'. That does not suggest urgency. It could have been extremely serious, fortunately we came to no harm.
17 August 2026
From start to finish, Ben and the Service Team at Bury St Edmunds were so helpful. I have used Stratstone Bury before and, based upon my previous experiences, I chose to use them again even though it is not my nearest BMW dealership.
16 August 2026
Excellent service with great feedback during diagnosis and repair
16 August 2026
Car serviced and Air con re gassed. Kindly took us into town while it was being done and got collected after. Excellent service.
15 August 2026
Extremely high level customer service
15 August 2026
Outstanding service
13 August 2026
All done as expected and on time.
13 August 2026
kept informed of progress during wait
13 August 2026
Was great to see/talk with a technical engineer at the time of booking my car in at reception as they answered some technical questions super quickly/precisely. All staff are always great & it's a nice welcoming environment to wait. Thank you..
13 August 2026
Great service & support from the BMW team, particularly Ben
13 August 2026
Good service
12 August 2026
The car was serviced and MOTd very quickly which was super helpful as I had to squeeze this in during working day.
12 August 2026
Kept in touch at every step
12 August 2026
I had a MOT done on my car After having to top up my coolant few days later after leaving BMW I discovered around the engine bay my rubber was hanging off.Not sure why And if someone did remove it or caught it why not put it back.
12 August 2026
Alfie and Ben went above and beyond to try and sort an issue out with the audio from USB in my 71 reg 5 series. Turns out BMW then basically said it's not supported anymore, even though the user guide in the car says it is. Stratstone 10, BMW 0.
12 August 2026
Did all that was needed in efficient and timely manner. Called me as soon as completed.
12 August 2026
Quick professional service
11 August 2026
Ben Carpenter was very helpful
11 August 2026
The service was excellent, but the requested wash and vacuum was not - the interior was not vacuumed, the wheels were not cleaned and parts of the bodywork were not cleaned.
11 August 2026
Excellent. From checkin, to handover and of the finished job the service was first class. Thank you
10 August 2026
Helpful staff, work done to time
09 August 2026
The service was seamless and the customer service was brilliant.
09 August 2026
First class service as always
08 August 2026
I never give full marks
08 August 2026
Service was completed and a couple of extra requests (e.g. re clipping loose bumper) was done for me at the same time. Staff were really helpful and nothing was too much for them. Car wash was also appreciated. Great service from the team.
08 August 2026
Very pleased with the service,the Safe where very pleasant to work with.
08 August 2026
very friendly and helpful
08 August 2026
The collect car idea is ludicrous as is the request to pay £40 for it we live about a mile from you not sure how much time or fuel you account for Had to inform the service team i have a service contract numerous times but still send invoice
08 August 2026
Top friendly and professional service
08 August 2026
Efficient and good.
07 August 2026
Gary and Steve went above and beyond to help me out
06 August 2026
I st class sevice
06 August 2026
All good
06 August 2026
They take time to instruct on fitted new features when fitted.
05 August 2026
I gave this answer because I am completely satified.
05 August 2026
Very nice and good
04 August 2026
Genuinely I was well looked after and informed at every point. I also waited and used facilities which was also great, comfortable and easy.
04 August 2026
Polite and efficient.
03 August 2026
All went smoothly. They even spotted the scuff I made
03 August 2026
Excellent service
03 August 2026
Great communication and updated throughout
03 August 2026
Really happy with the quality of service I receive at my local BMW dealership. The quality of workmanship is fantastic. But on this occasion my keyring for my car key was damaged and the tag lost. It didn't just fall off it looked like it was pulled
FIND Stratstone Bury St Edmunds BMW
Address
- Thetford Road, Fornham St Martin, Bury St Edmunds, IP31 1SX
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 01284 530780
Bury St. Edmunds as well as surrounding areas including Haverhill, Thetford, Ely and Newmarket
Address
- Thetford Road, Fornham St Martin, Bury St Edmunds, IP31 1SX
Opening Hours
- Mon–Fri:08.00 - 18.00
- Sat:08:00 - 13:00
- Sun:Closed
Phone
- 01284 530765
Bury St. Edmunds as well as surrounding areas including Haverhill, Thetford, Ely and Newmarket
Address
- Thetford Road, Fornham St Martin, Bury St Edmunds, IP31 1SX
Opening Hours
- Mon–Fri:07.30 - 18.00
- Sat:08:00 - 13:00
- Sun:Closed
Phone
- 01284 530765
Bury St. Edmunds as well as surrounding areas including Haverhill, Thetford, Ely and Newmarket
25 October 2026
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